Accreditation Standards

Standard One: Person-Centered Approach

Demonstrates an organization-wide application of person-centered thinking - from language to best practices to planning - as an integral part of the Technology First approach.

Standard Two: Organizational Commitment

Demonstrates an organization-wide commitment to technology adoption and implementation including enhancements to organizational infrastructure, efforts to gain widespread support among stakeholders, and pursuit of continuous improvement.

Standard Three: Technology Team

Provides evidence of an active Technology Team with clear member expectations, responsibilities, and priorities.

Standard Four: Communication

Communicates a commitment to the Technology First approach to all stakeholders; addresses related concerns/disputes; and, provides timely updates to the appropriate stakeholders.

Standard Five: Education

Demonstrates a comprehensive approach to providing Technology First education which includes strategies for addressing turnover.

Standard Six: Organizational Documentation

Identifies what data will be collected, the method for gathering it, who will analyze the data and how that data will be used to guide organizational decisions.

Standard Seven: Funding, Purchasing & Billing

Identifies and secures options for funding the Technology First initiative and implements supporting purchasing and billing systems.

Standard Eight: Assessment

Completes screenings, intakes and assessments in alignment with Technology First best practices which includes identification of outcomes, conflict resolution and matching technology to the person’s skills and preferences.

Standard Nine: Implementation

Implements technology according to Technology First best practices which includes the development of a technology plan, inclusion in the ISP and setup of/training on the device/system.

Standard Ten: Due Process

Provides evidence that potentially restrictive technologies are not implemented without due process.

Standard Eleven: Maintenance & Repair

Provides resources and systems for the implementation of maintenance and repair protocols for enabling technology which includes responding to and addressing failures and outages.

Standard Twelve: Backup Systems

Develops clear and realistic backup systems to be used in the event of a technology failure or outage.

Standard Thirteen: Technology Vendors

Implements a process for screening, identifying and securing qualified technology vendors.

Standard Fourteen: Provisions for Specific Types of Technologies

Provides policies & procedures that address the use of cameras, medication management technologies, environmental modifications, and/or remote supports that are in alignment with best practices.